Sarah delivered two excellent workshops on report writing and proofreading to members of our staff. She took the time beforehand to understand what we needed from the workshops. Our staff have different roles and communicate with a wide range of users and she adapted the session brilliantly to make it relevant and useful for everyone. We had positive feedback from staff afterwards who all found the workshop valuable.

Feedback from the business email course was excellent; staff really benefited from the programme and learnt some simple, yet effective techniques in how to structure their emails for more effective communication.

Since 2006, Sarah Marriott has presented workshops in drafting client communications for solicitors and also minute-taking and business English for secretarial staff. These were customised to our needs with plenty of practical exercises using authentic materials. This made the service that Sarah and her team provided very valuable to our staff.

Sarah has worked with us for a number of our factsheets to help us get the Clarity mark which shows the factsheets have achieved a high standard of clarity and readability which is important for us and our service users. She has always been very knowledgeable and insightful.

Enjoyable training session . . . Anyone who has to correspond should do this course . . . Educational in a fun way. . . I was delighted to take part in the course . . . You feel more confident knowing you are doing it right . . . Excellent course.

I apply what I learned on the course to my own work on a daily basis. The highly practical editing and proofreading course provided the skills and resources to create, edit and proofread a range of documents clearly, quickly and effectively.