Doctor and patient cartoon - from the HSE Communicating Clearly guidelines
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HSE to use plain English with patients

Congratulations to the HSE, which has recently launched Communicating Clearly – guidelines to show staff how they can use plain English. It covers ways to make all writing more readable, such as using ordinary words where possible or, where that’s not possible, to clearly explain the jargon or technical terms. Take a look at an extract . . .

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5 tips for minute-takers

Many minute-takers try to note everything down in a meeting – and then spend hours writing up notes onscreen as they try to work out what should go into the finished minutes. Here are some tips to help minute-takers capture the salient points  during the meeting . . .

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