Minute-taking Made Easy


Taking minutes can feel like a huge responsibility – but it doesn’t have to. Would you like to feel confident that your minutes are a usable and effective record of a meeting? Do you need your minutes to convey transparency, accountability and good governance? Are you facing new challenges with online meetings?

There’s much more to minute-taking than just turning up at a meeting with a pen. Minutes must accurately reflect the decisions taken and actions agreed at a meeting. They must also be clear, concise and polished. On this minute-taking workshop, you’ll learn to develop your personal shorthand, write less during a meeting, prepare for the writing-up stage and convey information clearly.

This workshop is for anyone who takes minutes – whether it’s for a team meeting or a Board meeting, or anywhere in between. We’ve delivered it to staff and managers in many organisations, from public sector agencies to universities.

Date: To be confirmed. Please contact us for details.

Time: 2pm-5pm. For this Zoom workshop, you’ll need good internet, a microphone and, if possible, a webcam. You’ll also need pen and paper to take notes. After you book, we’ll send you the link and password.


This highly practical 3-hour session will give you the skills and confidence to take effective minutes of online meetings.

It’s for experienced minute-takers who want to update their skills and learn new techniques, especially how to to write less during a meeting. It’s also for novice minute-takers who want to have confidence that they can fulfil the role effectively.

Part 1 Let’s talk about taking minutes

  • Best practice: What are good minutes?
  • What is the role of the minute-taker?
  • How can you create an effective agenda?
  • Tips for taking minutes of online meetings


Part 2 – How to make minutes clear, concise and fit for purpose

  • What – and who – are minutes for? What are the key skills required?
  • A to Z of taking minutes
  • Who said what? Two types of minutes: with and without attribution
  • Listen more confidently – for salient points (and how to decide what to leave out)
  • Take shorter clearer notes (to speed up transcribing)
  • Consider layout and how to make the minutes user-focused
  • Practice: How to take concise notes in a meeting, using video