Would you like to feel confident that you can write clearly, concisely, and professionally at work?
The ability to write effectively to customers and colleagues is a key skill and can be essential for your career path. We understand your challenges – and show you how to develop your skills to achieve practical results, whatever you write.
Learn how to write so that customers understand you the first time they read – on a Plain English or Business Writing Skills course. Or choose professional writing workshops designed for legal firms and universities.
For companies, we offer tailored online training and one-to-one coaching. For individuals, we offer short open courses on a range of writing skills.
Choose a course below to find out more. If you don’t see what you need, just let us know and we can design training for your team.
Our lively and highly practical workshop-style courses require active participation. We engage people by using a problem-solving approach. For example, we assess the accessibility of a web page and discuss how to improve it. Learning points are covered in this way and then reinforced with practical exercises (in a group, in pairs or individually).
Our training methods are based on research that shows how adults learn best. This includes showing respect for their experience and expertise – and encouraging them to share problems and solutions. We also encourage participants to relate all learning points to their own role.
We understand your challenges
We’ve trained thousands of people in how to plan, write and edit effective communications. Whether you write emails, insurance guides, web content or formal reports, we’re here to help you do it more effectively and confidently.
We use authentic materials so content will reflect the real-life experience, skills and needs of participants. Some practical exercises are based on your
own materials so training is highly practical, results-focused and productive.