Training courses

Learn skills and gain confidence with business writing courses for professionals

Would you like to feel confident that you can write clearly, concisely, and professionally at work?

The ability to write effectively  to customers and colleagues is a key skill and can be essential for your career path. We understand your challenges – and show you how to develop your skills to achieve practical results, whatever you write.

For companies, we offer tailored online training. For individuals, we offer short open courses on a range of writing skills.

Choose a course below to find out more.

If you don’t find what you need here, just let us know and we can design one for you.  Our methods ensure you get the training you need.

Course categories

Plain English courses

Write so that customers understand the first time they read

People in office

Plain English for the public sector

Plain English for emails and letters


Plain English for business


Plain English for financial services

Business writing skills courses

Have confidence your writing is clear, concise and correct


Business writing skills


Effective report writing

Two middle age business workers smiling happy and confident.

Customer communications with impact


Brush up your grammar and punctuation


Editing skills


Proofreading skills

Two professional programmers cooperating at Developing programming and website working in a software

Writing for the web

Minutes and meetings

Make your meetings productive

Woman working from home through video conference

Managing online meetings

Assistant taking notes

Minute-taking made easy

Legal firms

Ensure all your clients can understand your communications

Group of young business people working and communicating at the office

Drafting in clear English

Photo of happy woman looking at camera while sitting

writing e-zine articles


Polish your English for support staff

University staff

Learn how to write and edit for different audiences

Asian young Student in casual suit doing homework

Editing for academic purposes


Writing for your website


Practical writing skills


Editing skills


Proofreading skills

Why choose us for your business writing training?

Customised training means content reflects the real-life experience, skills and needs of participants
Practical exercises are based on your own materials so training is highly practical, results-focused and productive
We understand your challenges because we’ve trained thousands of people in how to write effectively at work

You choose how you want to learn

Live online training

Choose a practical interactive online session. Then, for more practice, your writing assignment will be edited by a professional editor.

Tailored in-house courses

Get the training you need with customised onsite training for your teams. One-day or half-day courses for small groups.

Bespoke coaching – online

One-to-one sessions focus on your challenges and objectives. Practical exercises are based on your own materials.

What’s special about our training?

Problem-solving approach

Our lively and highly practical workshop-style courses require active participation.  We engage people by using a problem-solving approach. For example, we assess the accessibility of a web page and discuss how to improve it. Learning points are covered in this way and then reinforced with practical exercises (in a group, in pairs or individually). 

Respect for participants

Our training methods are based on research that shows how adults learn best. This includes showing respect for their experience and expertise – and encouraging them to share problems and solutions. We also encourage participants to relate all learning points to their own role.


People in office
couple learning online

We understand your challenges 

We’ve trained thousands of people in how to plan, write and edit effective communications. Whether you write emails, insurance guides, web content or formal reports, we’re here to help you do it more effectively and confidently. 

Tailored training 

We use authentic materials so content will reflect the real-life experience, skills and needs of participants. Some practical exercises are based on your
own materials so training is highly practical, results-focused and productive.

No question is too big or small – we’re happy to help!

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