Business writing skills

Course information

Having the skills to express yourself clearly, concisely and effectively in writing is essential for many jobs. But how can you be sure your emails, letters and reports are successful? Make sure your writing gets noticed for all the right reasons – because it’s
strong, clear and polished.

This highly practical course will help you achieve greater impact with all your business writing. It covers the fundamentals
of good writing that apply to all types of communications. It also shows you how to use language and layout to capture
the attention of busy readers.

After this course, you will:

  • Feel confident you can create strong, readable, polished documents
  • Be able to write clearly and concisely to achieve objectives
  • Know how to quickly plan and create a first draft
  • Be able to explain complex topics effectively for a wide audience

Who should attend?

This Business writing skills course is suitable for anyone who writes at work, whether you write email, reports, brochures or web content.  It’s for experienced writers who’d like a refresher and for newer writers who would like to develop their skills. We’ve delivered it to staff and managers in insurance companies, banks, public sector agencies, service providers and universities.

What’s covered in this course

1

Plan in 5 easy steps

  • Define your purpose
  • Identify the target audiences
  • Write an objectives statement
  • Build a detailed outline
  • Edit your plan before you write
2

Write to achieve objectives

  • Use clear, concise, accessible English
  • Create focused sentences and paragraphs
  • Choose strong, precise, active verbs
3

Capture readers’ attention

  • Choose key words and trigger words
  • Use layout for greater impact
  • Add headings, sub-heads and lists
  • Cut dead wood and waffle
For a more detailed course outline, please get in touch.

Course delivery options ​

Live online training

Choose a practical interactive online session. Then, for more practice, you can send in a writing assignment that will be edited by a professional editor.

Tailored in-house courses

Get the training you need with customised onsite training for your teams. One-day or half-day courses for small groups.

Bespoke coaching – online

One-to-one sessions focus on your challenges and objectives. Practical exercises are based on your own materials.

Get expert tips for your business writing – in our free fact-sheets

Want a refresher on punctuation? Or a quick guide to plain English? What about tips on writing for your website? Or useful phrases for minutes? Our fact-sheets are full of information that will help you to write clear, correct English.

Other courses you might find interesting:

We’ve delivered this course for many leading organisations, including

Testimonials

No question is too big or small – we’re happy to help!

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Please get in touch - We're happy to help

By clicking 'Send Message', you agree to our terms and privacy policy.

Please get in touch - We're happy to help

By clicking 'Send Message', you agree to our terms and privacy policy.

Please get in touch - We're happy to help

By clicking 'Send Message', you agree to our terms and privacy policy.

Get FREE fact-sheets

Want expert tips and tools to improve your writing?

  • Quick Guide to Plain English
  • Quick Punctuation Guide
  • Quick Grammar Guide
  • Ten Common Errors
  • Commonly Confused Words
  • Customer Communications with Impact
  • Writing for the Web
  • Web Accessibility
  • Editing for Results
  • Writing & Editing Checklist
  • Minutes – Useful Phrases

By clicking 'Send Message', you agree to our terms and privacy policy.