Plain English for business

Course information

We’re all writing more than ever before, which means being able to write confidently and effectively is a vital skill. You want your writing to stand out for all the right reasons – because it’s strong, clear, concise and polished.

Using plain English helps you to reach objectives and engage your target audiences, both internal and external.  Plain English
means writing so that your intended audience can understand it the first time they read. That means it 
isn’t one size fits all. 
For example, plain language in a formal report is not the same as plain language in a product guide or manual. 

In this highly practical workshop, a professional writer shows you how to use plain English in a tone and style that is consistent with your brand. You learn how to use plain English in whatever you write: emails to customers, reports, website content or marketing materials. The course uses examples from your own customer communications.

After this plain English course, you will:

Who should attend?

This business writing course is for anyone who wants to use plain English to write effectively for customers, colleagues or
other organisations. It’s also suitable for any company which wants to show customers and regulatory bodies that they
take customer communications seriously.

What’s covered in this course

1

What is plain English?

2

Plan for plain English communications

3

How to write in plain English

For a more detailed course outline, please get in touch.

Course delivery options ​

Live online training

Choose a practical interactive online session. For more practice, complete some new writing, which is reviewed (with comments and corrections) by your trainer.

Tailored in-house courses

Get the training you need with customised onsite training for your teams, based on your own communications. One-day or half-day courses for small groups.

Bespoke coaching – online

One-to-one sessions focus on your challenges and objectives. Practical exercises are based on your own client communications.

Get expert tips for your business writing

Want a refresher on punctuation? Or a quick guide to plain English? What about tips on writing for your website? Or useful phrases for minutes? Our fact-sheets are full of information that will help you to write clear, correct English.

Other courses you might find interesting:

We’ve delivered this course these leading organisations

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