Plain English for the public sector

Course information

In the public sector, all your public communications need to be clear, concise, accessible and user-focused. This highly practical course will give you the skills and confidence to write successfully in plain English.

Plain English means writing so that your intended audience can they understand it the first time they read. In Ireland, the new Programme for Government includes a section on plain language for all public service communications. It notes the benefits of plain English: ‘People can understand information the first time they read or hear it. Using plain language saves time and money and reduces mistakes and complaints’. 

This course will help you and your teams to get ready for the new plain language regulations. It will show you how to create new communications in plain English and how to adapt existing publications that you’re updating. It will use some of your in-house materials, such as reports, web content, letters and guides.

After this plain English course, you'll be able to:

Who should attend?

This Plain English for the public sector course will help you to prepare for the plain language legislation set out in the new Programme for Government. It’s for anyone who is  involved in writing for the general public or for other public sector agencies. It will be of interest to experienced writers who would like  a refresher or who are new to the area of plain English. It’s also for new writers and editors who want to understand the principles and practice of plain language in the public sector.

What’s covered in this course

1

What is plain English?

2

Plan for plain English

3

Write in plain English

For a more detailed course outline, please get in touch.

Course delivery options ​

Live online training

Choose a practical interactive online session. Then, for more practice, write some new plain English content, which will be edited by your trainer.

Tailored in-house courses

Get the training you need with customised onsite training for your teams. One-day or half-day courses for small groups.

Bespoke coaching – online

One-to-one sessions focus on your challenges and objectives. Practical exercises are based on your own communications.

Get expert tips for your business writing

Want a refresher on punctuation? Or a quick guide to plain English? What about tips on writing for your website? Or useful phrases for minutes? Our fact-sheets are full of information that will help you to write clear, correct English.

Other courses you might find interesting:

We’ve delivered this course for many public sector organisations, including

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