Editing and proofreading
Ensure your communications are clear, error-free and effective
Have you ever had that ‘aaaggh’ moment when you see a mistake in a report after it’s been published? Or received emails from customers because they don’t understand the information in an email or a guide?
Make sure that never happens again.
Professional editors are trained to spot the things you don’t. As former journalists, we know how to ensure your communications are clear, concise, readable and error-free.
Editing and proofreading
Ensure your communications are clear, correct and effective
Have you ever had that ‘aaaggh’ moment when you see a mistake in a report after it’s been published? Or received emails from customers because they don’t understand the information in an email or a guide?
Make sure that never happens again.
Professional editors are trained to spot the things you don’t. As former journalists, we know how to ensure your communications are clear, concise, readable and error-free.
A fresh pair of expert eyes
As editors and outsiders, we bring a fresh eye to your writing. Whether you write policy reports, strategy documents, product guides, insurance brochures, manuals, web content or marketing materials, we can edit and proofread for you.
We’ve worked with many organisations, including:
Professional editing
What do professional editors do?
We help make your communications stronger, clearer and easier to read, while retaining your organisation’s expertise and intended meaning.
Make writing stronger
Make the writing clearer, more concise and easier to read.
Improve structure
Check that the structure and flow are logical and effective.
Improve accessibility
Use headings, lists and layout to make information easier to navigate.
Highlight issues
Flag questions or areas that writers may need to check.
Correct errors
Correct errors and inconsistencies in grammar and the use of English.
Support plain English
Make suggestions to improve plain English and accessibility.
You stay in control
We use Track Changes and comments in Microsoft Word, so you can clearly see our suggestions. In many cases, we also explain why we’re recommending a change, so you can learn from us.
And you’re always free to talk to us about our edits, comments and suggestions.
Interested in professional editing?
Plain English editing
Give your communications a plain English makeover
Plain English is essential when you’re writing for the public. Communicating clearly can save time and money because customers and service users are less likely to need clarification. It can also help to build trust and enhance your organisation’s reputation.
Professional editing ensures your communications are suitable for the channel and your target audiences. We focus on language, structure, flow, layout and accessibility.
A plain English makeover often involves more rewriting, changes and suggestions than a standard edit. We use Track Changes in Microsoft Word so you can see exactly what we recommend and discuss any changes with us.
What is plain English?
A communication is in plain English if its wording and structure are so clear that your intended readers can easily find what they need, understand it and use it.
Plain English isn’t one-size-fits-all. What’s plain for a member of the public might be too simple for an expert. The language always needs to be appropriate for the intended audience.
Plain English can also support compliance
Public sector
Writing in plain English aligns with Government guidance on communicating with the public.
Financial services
The Consumer Protection Code requires financial services organisations to provide customers with clear information written in plain English.
Digital communications
Clear, understandable language supports more accessible and user-focused web content.
Proofreading
Make sure mistakes don’t distract from your message
Using a professional proofreader gives you confidence that embarrassing mistakes won’t undermine your communications. More importantly, it allows your readers to focus on your content rather than being distracted by errors.
Proofreading involves correcting mistakes in grammar, punctuation, spelling, syntax and formatting. It also involves identifying inconsistencies in language, punctuation and layout.
We use Track Changes in Microsoft Word so you can clearly see our suggestions and changes. If you have an in-house style guide, we’re happy to follow its rules.
What can we edit?
We can edit and proofread almost anything.
Consumer communications
Emails, letters, guides and web content that are written for customers or service users.
Reports and research
Reports and other professional publications that need to be clear and accessible to all their intended readers.
Health information
Patient and public information that needs to explain complex topics clearly.
Financial communications
Websites, policies, product brochures, mortgage guides, emails and letters to inform customers and build trust.
Education
Prospectuses, web content and other communications to engage students and wider audiences.
Charity communications
Public-facing and fundraising content to build support and reach wider audiences.
What our clients say
Supporting services
We can help you build clarity and consistency across your organisation.
Sometimes editing one document is only part of the solution. We can also help you establish a consistent writing style across your organisation or independently assess whether your communications meet a high standard of clarity.
In-house style guides
An in-house style guide is like a personal dictionary for your organisation. It helps everyone who writes use a consistent approach, style and tone of voice.
A tailor-made guide can define your communication principles, support customer-facing teams and reinforce your organisation’s voice and brand.
Clarity mark
Show customers and regulators that you take clear communication seriously.
The Clarity mark is an assurance mark that can be displayed on a document or website after it has achieved a high standard of clarity and readability.
Get a quote or request more information
Tell us what you need and we’ll come back to you with the most useful next step. You can also upload a document if you’d like us to take a look before preparing a quote.