Factsheets
Our free guides will give you the confidence to write clearly and correctly
We’re here to help you! Browse our free factsheets on plain English, punctuation, readability and common writing issues. Download each guide individually, with no sign-up required.
Want more help?
Download our free factsheets
Plain English and use of English
A practical introduction to the key principles of plain English.
A quick reference to commonly confused words, with examples showing when to use each one.
Grammar and punctuation
A concise guide to sentence structure, parts of speech and common grammar problems in business writing.
A quick reference to apostrophes, capital letters, commas, hyphens and semicolons, with examples.
Ten common grammar and punctuation mistakes to check, from creating clear sentences to using hyphens correctly.
Customer communications – email and web content
A practical checklist for planning, writing and reviewing clear emails and letters that achieve their purpose.
Ten tips for planning, writing and reviewing clear web content that readers can scan easily.
Tips on writing clear, concise web content that is user-focused and meets accessibility guidelines.
Minute-taking and effective editing
Useful phrases and verbs for recording discussions, decisions and actions in meeting minutes.
A six-step approach to editing, with simple ways to spot errors and improve clarity.
A checklist for reviewing the clarity, brevity and tone of your writing before publication.
Need help applying these principles to your writing?
We offer tailored writing training, editing and practical support for teams.